Senior Technical Officer

  • Full Time
  • Dublin

Website Collaboratory at TU Dublin

Senior Technical Officer

The Collaboratory is TU Dublin’s newest innovation, technology and industry solutions hub, and will specialise in Cyber Security, Internet of Things and Artificial Intelligence. The Collaboratory will prepare industry to address the threat that emerges when AI and IoT advancements are vulnerable to or threatened by cybercrime. The centre is co-located within the Learning & Innovation Centre (LINC) at the TU Dublin Blanchardstown campus. The Collaboratory has received funding under Enterprise Ireland’s Regional Enterprise Development Fund (REDF) and is wholly owned by the University. The Collaboratory will become a catalyst for innovation in the Dublin North-West region and be a key enabler of and conduit for collaboration between industry and the University by making accessible the University’s academic expertise, research and development capabilities, and technical facilities in a supported, curated and collaborative manner.

Candidate Profile

The Senior Technical Officer will help establish and maintain the Collaboratory’s suite of technical facilities, to include an industry-scale training SOC and an AI lab. The candidate will be responsible for ensuring the facilities are market ready. The Senior Technical Officer will play a key management and support role with the Collaboratory’s Research & Innovation team. The role represents an opportunity for an individual to be a key staff member in a high-potential growth environment. The Senior Technical Officer will work with the Innovation Leads to address problems facing industry partners.

The successful candidate will need to be able to manage several work streams at once and contribute to all facets and functions of the Collaboratory during its first three years of activity as the newest industry-facing solutions initiative in TU Dublin. The successful candidate will be expected to provide accurate advice and consultancy support to the Collaboratory Manager. With responsibility for the Collaboratory’s state-of-the-art technical training and product development facilities, the candidate will work closely with three Research & Innovation Leads (specialising in Cyber Security, AI and IoT), to ensure R&D projects are scoped and executed to the highest standard. The candidate will report to the Collaboratory Manager.

This role would ideally suit an individual who is looking to build on their technical knowledge and ability to broaden their skillset and experience to incorporate R&D project design and consultancy support. As a key senior member of the Collaboratory’s team, the successful candidate will have a hands-on role determining the future direction of the hub.

Role requirements

– Management and deployment of ICT services for the Collaboratory.
– Provision of technical project support to the Collaboratory’s research & innovation team.
– Planning, management and maintenance of ICT projects arising from new partnerships and projects.
– Management of tendering, procurement and budgeting for IT projects for the Collaboratory, including the specification, installation and integration of hardware and software in compliance with current public procurement guidelines.
– Scheduling access to the Collaborator’s suite of technical facilities.
– Provision of onsite support to clients and partners of the Collaboratory who are accessing its technical facilities.
– Management of external vendors and suppliers of service including but not limited to cloud services and technologies.
– Maintain the safety and security of users, data and systems.
– Maintain the integrity of all systems.
– Identify and respond to possible funding opportunities to support the implementation of the Collaboratory’s ongoing development.
– Configure and tailor hardware and software as appropriate and in accordance with TU Dublin’s policies and procedures.
– Support the development, testing and maintenance of business continuity plans and ensuring adequate backup procedures and systems are in place.
– Support responses to major incidents.
– Support the Collaboratory’s research, business development and consulting activities.
– Implement a continual improvement led approach to ICT provision for the Collaboratory.
– Maintain the IT risk register, equipment logs and maintenance logs.
– To undertake such other duties as may be assigned from time to time by the Collaboratory Manager.

Essential Qualifications, Skills & Experience

– An appropriate first or second-class honours degree in a relevant area.
– 5 or more years in an ICT /Project Management role.
– Network Skills (Switching/Routing/Firewall).
– Server Management (Hardware and Software).
– Virtualisation skills using Microsoft Hyper-V Technologies
– Cloud computing.
– PC Client Maintenance and software support.
– Strong technical skills in network design, configuration and security.
– Strong Web development skills.
– Evidence of knowledge of current technology trends both nationally and globally.
– Backup, disaster recovery and preventive maintenance.
– Ability to write technical documentation.
– Ability to write training documentation, including SOPs.
– Ability to write procurement documentation.

Desirable Qualifications, Skills & Experience

– A relevant post graduate qualification at NFQ Level 9 or higher.
– A relevant Project Management qualification.
– Experience of providing support to or involvement in R&D teams.
– Experience of Security Information and Event Management (SIEM) technology.
– Understanding of the research funding landscape.
– Knowledge/experience of Cyber Security, IoT, and Artificial Intelligence.
– Knowledge/experience of system interoperability standards.
– Knowledge/experience of technology architecture and infrastructure.
– Demonstrable development skills (e.g. server-side coding, database design etc.).
– Knowledge/experience of software platforms.
– Knowledge/experience of data protection regulations.
– Experience of working in a SOC environment.
– Experience of developing policies and procedures in key areas.
– A proven track record of innovation and change management.

Abilities

– Excellent management, organisation, analytical and problem-solving skills with high attention to detail.
– Ability to build and sustain positive, trusting relationships, and to motivate and empower others.
– Strategic thinking with a record of strategic management in a business context.
– Self-motivated, with the ability to work on own initiative, handle multiple priorities and contribute to high quality services.
– Excellent communication skills, verbal and written, with the ability to represent the Collaboratory and TU Dublin with external stakeholders.
– Ability to work on own initiative as well as part of a team.
– Excellent organisational skills with the ability to deal with competing priorities.

Terms: Salary €55,000. This is a role with the Collaboratory (CLG), and not directly with TU Dublin. The Collaboratory is wholly owned by TU Dublin. The recruit will be hired by the Collaboratory, not the University, and as such, this is not a public service role.

Contract length: 30 months

Applications: Applicants should email a CV and covering letter to collaboratory@tudublin.ie

Application deadline: 30/8/2021

To apply for this job email your details to collaboratory@tudublin.ie